Frequently Asked Questions – IPTV UK
1. What is IPTV?
IPTV stands for Internet Protocol Television — it allows you to stream live TV channels and on-demand content over the internet.
2. Is IPTV legal in the UK?
Yes, using IPTV is legal if you're accessing content from licensed providers. Using pirated services may be illegal.
3. What devices support IPTV?
Smart TVs, Android devices, Firestick, iPhone/iPad, PC, MAG boxes, Enigma2, and more.
4. Do I need a VPN for IPTV?
Yes, we recommend using a VPN for better privacy, security, and to bypass geo-blocks.
5. How do I get started with IPTV UK?
Choose a package, make payment, and we will email your IPTV login credentials.
6. Do you offer a free trial?
Yes, we offer a 24-hour free IPTV trial so you can test the service.
7. How many channels are included?
Over 23,500+ live TV channels and 120,000+ movies/TV shows (VOD).
8. Do you offer UK-specific channels?
Yes, all major UK channels including Sky Sports, BT Sport, BBC, ITV, Channel 4, and more.
9. Can I watch in HD or 4K?
Yes, many of our channels stream in HD, Full HD, and 4K quality.
10. Is there buffering in your IPTV?
No buffering — our service includes anti-freeze technology and fast servers.
11. Can I use IPTV on multiple devices?
Yes, depending on your subscription — contact support for multi-screen plans.
12. What payment methods do you accept?
Credit/Debit Card, PayPal, and Crypto payments are accepted.
13. How long will it take to activate my IPTV service?
Instant activation after payment — credentials will be sent via email or WhatsApp.
14. How do I renew my subscription?
Visit the pricing page and select your preferred package to renew.
15. Do you support Firestick?
Yes, we provide step-by-step Firestick installation guides.
16. Is IPTV safe to use?
Yes, our servers are encrypted and we recommend using a VPN for added safety.
17. Can I pause or record live TV?
It depends on the app you’re using — some apps support DVR features.
18. What if a channel is not working?
Contact support — most issues are resolved within minutes.
19. What are VOD and Catch-up?
VOD = Video on Demand (movies & shows), Catch-up = past programs replay.
20. Do you have adult content?
Yes, adult channels are included but locked with a password.
21. Are subtitles available?
Yes, many movies/series offer multi-language subtitles.
22. Can I request channels?
Yes, send your channel requests and we’ll try to add them if possible.
23. Is customer support available 24/7?
Yes, our support team is active 24/7 via WhatsApp and email.
24. Can I install IPTV on iPhone/iPad?
Yes, we support iOS using apps like Smarters, GSE, or iPlayTV.
25. Does IPTV support EPG (TV Guide)?
Yes, most channels come with EPG support.
26. Do I need fast internet for IPTV?
A minimum of 20 Mbps is recommended for smooth viewing.
27. Can I share my IPTV account?
No, account sharing may result in suspension. Use multi-device plans instead.
28. Are updates included in the subscription?
Yes, you’ll get regular channel and system updates.
29. How do I contact support?
Visit the Contact Us page or message us on WhatsApp anytime.
30. What makes your IPTV different?
We offer UK-optimized, high-quality streaming, 99.99% uptime, and full support — trusted by 5,000+ users.